Directeur de succursale

BRANCH MANAGER
Branch Based Distribution
Matériaux de construction
Toronto (GTA)


THE OPPORTUNITY


Our client, a highly respected player in the building materials distribution industry, is seeking an experienced leader to take on the Branch Manager role at one of their largest and most important branch locations in the GTA. This is a well-established business with a strong operational foundation, consistent growth, and a clear commitment to customer service. With low staff turnover and a stable team in place, this is a rare opportunity to step into a high-impact leadership role within a proven and respected organization.


The Branch Manager will take full responsibility for the performance of the branch, overseeing operations, people, fleet, and support sales & customer experience. They will play a central role in driving efficiency, maintaining high service standards, and supporting continued growth.


THE ROLE


Reporting to senior leadership, the Branch Manager is responsible for the overall profitability and performance of the branch. This includes managing day-to-day operations, leading the team, and ensuring a high level of service and execution across all functions.

• Oversee all aspects of branch operations, including; order processing, production flow, and delivery execution, ensuring that all material movement in and out of the branch is accurate and efficient.
• Lead, develop, and manage branch personnel, including hiring, onboarding, and ongoing performance management, with a focus on coaching, development, and addressing performance gaps where needed. (Team of 25+)
• Maintain a safe and compliant working environment across the branch while delivering a consistently high standard of customer service and communication.
• Oversee inventory control, branch transfers, and regular audits to maintain accuracy and turnover, while ensuring that fleet, including vehicles and equipment, is properly maintained and used effectively.
• Financial oversight including approving branch-level purchasing and managing expenses with a focus on cost control. Full P&L ownership.
• Work closely with the sales team to ensure alignment with customer needs and contribute to growth initiatives that support both operational and commercial objectives.
• Maintain a high standard of organization, cleanliness, and overall presentation across the branch, along with ensuring that all regulatory and operational requirements are consistently met.

LEADERSHIP FOCUS

• Set clear expectations and create accountability across the team
• Build a strong, engaged team environment focused on performance and service
• Communicate effectively across all levels of the business
• Develop strong internal and external relationships
• Take ownership of challenges and drive practical solutions
• Lead with integrity and build trust across the organization



EXPERIENCE

• 5+ years of experience in branch management, operations, or distribution management
• Sales leadership exposure to support the outside sales teams and group initiatives including some key customer facing responsibility
• Experience within building materials, industrial distribution, or a related sector is preferred
• Proven ability to lead teams of 20+ and manage performance in a fast-paced environment
• Strong operational and commercial awareness



Skills and Attributes

• Strong decision-making and problem-solving ability
• Able to manage multiple priorities and adapt in a dynamic environment
• Effective communicator, comfortable working across teams and with customers
• Detail-oriented with a focus on process and execution
• Strong relationship builder with a customer-first mindset
• Proficient with Microsoft Office and internal CRM systems



Salary Disclosure Ontario:
Base Salary ~$130,000 + Bonus + Benefits + RRSP Matching + Car Program



This is a unique opportunity for an experienced Branch Manager to take on a broad leadership role within a well-established and respected business. The successful candidate will have the ability to make a meaningful impact on both team performance and overall business results.


Please apply via the DMC website to register your interest in the role. All candidates with closely aligned experience will be contacted for interview.