Sales Manager

Experienced Furniture Sales Manager

Location: Edmonton, AB
Industry: Furniture Retail

Company Story

Our client is launching a brand-new mid-to-high-end furniture showroom in West Edmonton, backed by an established local ownership group with decades of experience building and operating successful businesses.
This is a significant investment into a new retail concept, with a modern 15,000 sq. ft. showroom, established wholesale relationships, carefully selected product lines and the financial backing to build the business properly.
The vision is to create a furniture shopping experience that feels polished, professional and personal. This is not a big-box environment. The focus will be on quality products, strong customer relationships and a sales experience that reflects the level of the brand.

The Right Fit

The Sales Manager will take a hands-on role in launching and operating the new Edmonton showroom, with a major focus on sales performance, customer experience and building a strong sales culture.
We are looking for someone who knows furniture retail and loves to sell. You are polished, professional and comfortable working with customers making significant purchases. You know how to build trust, understand what a customer is looking for and close the sale.
This is not a position for someone who wants to manage from the sidelines. Especially in the early stages, you will wear multiple hats. You will sell, lead by example, support the showroom, handle customer concerns and help establish how the business operates.
The right person will be hungry, self-driven and motivated by the opportunity to build something new. As the business expands, there is opportunity for the role to grow alongside it.

What You'll Be Doing

• Drive showroom sales and take an active role in selling to customers
• Lead, coach and motivate the sales team to achieve individual and store revenue targets
• Create a polished, high-touch customer experience from initial conversation through purchase and delivery
• Support the opening and setup of the new showroom and help establish strong day-to-day retail processes
• Maintain showroom standards, presentation and overall customer experience
• Coordinate with ownership, warehouse and delivery teams to provide a smooth experience after the sale
• Resolve customer concerns professionally and build strong relationships with repeat and referral clients
• Support local marketing and sales initiatives designed to build awareness and generate showroom traffic

What You Bring to the Table

• Strong experience specifically within furniture sales and retail
• Proven personal sales performance with a genuine drive to close business and exceed targets
• Previous leadership experience as a Sales Manager, Store Manager, Showroom Manager, Assistant Manager or senior sales professional
• Experience selling mid-to-high-end furniture is strongly preferred
• A polished, professional communication style and strong customer presence
• Experience coaching salespeople and creating accountability around targets and performance
• Strong understanding of the full furniture customer journey, including sales, delivery and after-sales service
• A self-driven, hands-on approach and comfort working within a new retail operation where everyone contributes

What's in It for You

• Significant earning potential for a sales-driven leader who performs
• Opportunity to help establish a brand-new Edmonton furniture showroom from the beginning
• Backing from an established ownership group making a significant long-term investment in the business
• Opportunity for increased responsibility and career growth as the business expands

If This Isn't You, But....
This sounds like someone you know, DMC has a $500 referral award program! Introductions are welcomed!