Regional Operations Manager

Ontario Permanent / Temps plein

Susan Hazelwood is a Senior Recruitment Consultant at DMC Recruitment Group specializing in Building Materials, Steel, Metals, and Industrial Supply in Manufacturing, Fabrication, Distribution and Service sectors.Recruiting within these sectors requires a deeply established industry network, and a comprehensive grasp of the unique factors which drive, influence, and intersect within the industry. With a passion for connecting talented professionals with the right opportunities, Susan excels at building meaningful relationships, helping both clients and candidates achieve their goals in team growth and career advancement.Recent Search Highlights: • CFOs – Metal Building Manufacturer / Building Envelope Group of Companies• VP of Operations – National Overhead Door Supplier• Operations Managers – Metals Fabrication & Distribution• Director of Sales – Metal Cladding Fabricator / Building Materials Distribution• District Manager – Building Materials Supplier• Director of Operations – Building Envelope Manufacturer• Branch Manager – Wholesale Building Supplier• Sales Managers – Retail Distribution / Building Envelope Manufacturing• Outside Sales Representatives – Industrial Suppliers / Metals Fabrication & Distribution• HR Managers – Roofing Contractor / Steel Fabricator• Controller – Metal Building & Truss Manufacturer• Inside Sales & Account Development – Industrial Suppliers / Metals Manufacturers• Purchaser – Steel & Metal Fabrication & Distribution• Health, Safety & Quality Managers – Manufacturing / Fabrication Outside of work, Susan enjoys Travel, Cooking, Rollerblading, Gardening and always happy with a hammer in hand tackling the next big project. Susan believes in maintaining a balanced life, and these passions keep Susan energized and focused.Susan is always open to discussing career growth, industry trends, or offering advice on navigating the job market. Feel free to connect!Connect with Susan Hazelwood! shazelwood@dmcrecruitment.com https://www.linkedin.com/in/susan-hazelwood/ 825.460.1335

Recruteur :
Susan Hazelwood

Susan Hazelwood
Regional Operations Manager
Ontario
Newmarket, ON

Regional Operations Manager - Multiple Branches (50% or more travel)
$135K - $160K + bonus + vehicle + great benefits

We are looking for a high-impact Regional Operations Manager to oversee multiple Ontario branches. This role is about more than keeping operations running. It's about creating one standard, one team, and one shared vision across all locations. You'll drive consistency in service, inventory reliability, and employee support, while positioning our branch network for growth and expansion.

What You'll Do
  • Lead, mentor, and coach Branch Managers building a culture of accountability, customer-first service, and professional growth.
  • Set and enforce consistent standards for service, inventory, and operations.
  • Leverage an ERP and Excel to monitor inventory, analyze data, forecast needs, and guide decision-making.
  • Drive Salesforce CRM adoption, ensuring consistent usage and measurable impact.
  • Champion a consistent, high-quality customer experience across all locations.
  • Work closely with Leadership and Training teams to align branches with corporate goals.
  • Conduct performance evaluations and wage reviews for Branch Managers.
  • Prepare branches for future market expansion while ensuring today's operations are strong.

What We're Looking For
  • 7+ years of progressive leadership experience, ideally in retail or multi-site management.
  • Proven success in growing sales, improving operations, and delivering consistent results.
  • Strong communication, coaching, and conflict resolution skills.
  • Advanced Excel proficiency (analysis, forecasting, KPI tracking).
  • ERP knowledge; Salesforce experience an asset.
  • Business acumen with comfort interpreting financial and operational reports.
  • Valid driver's license and willingness to travel 50-75% within Ontario.

Education
  • Bachelor's degree in Business, Management, or related field preferred (or equivalent experience).

If you're a proactive leader ready to unify branches, empower managers, and position a network for growth, we'd love to hear from you.

Apply today and help us build the future of our Ontario operations.

Prime de parrainage : C$500

Matériaux de construction > Branch & Operations Management Matériaux de construction

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