Account Manager

• 7+ years of experience in B2B sales
• Proven track record managing large, complex accounts
• Toronto, ON

Account Manager
Location: Toronto - Hybrid
Compensation: $120,000 - $140,000 + bonus + car allowance + full benefits

We're partnering with a well-established, design-driven organization in the contract furniture and workplace solutions space to find a Senior Account Manager.
This is an existing vacancy managing a portfolio of high-profile national accounts, with a strong focus on deepening relationships, increasing account penetration, and driving strategic growth across Canada.

THE ROLE
This is a senior, client-facing role where you will act as a trusted advisor and brand ambassador, working closely with key stakeholders from Project Managers through to the C-suite.
You'll be responsible for leading account strategy, driving sales performance, and collaborating across internal teams and dealer partners to deliver a seamless, high-level client experience.

WHAT YOU'LL BE DOING

• Own and grow relationships across major corporate accounts, becoming the go-to resource for clients
• Develop and execute strategic account plans to increase share of wallet and long-term partnerships
• Lead responses to RFPs, RFQs, and competitive bids, including pricing and presentations
• Partner with internal teams, dealer networks, and external consultants (A&D, PM firms) to ensure successful project delivery
• Oversee contract commitments and act as the senior escalation point for client needs
• Deliver quarterly business reviews and executive-level presentations focused on value creation
• Drive product adoption by introducing new solutions, leading presentations, and hosting client engagement sessions (lunch & learns, showroom tours, etc.)
• Collaborate on customized solutions and special product applications to meet client requirements
• Ensure seamless coordination of orders, installations, and overall project execution
• Leverage tools like Salesforce, CET, and AI platforms to manage pipeline, reporting, and strategy
• Stay ahead of workplace trends, corporate real estate shifts, and industry developments

WHAT WE'RE LOOKING FOR

• 7+ years of experience in B2B sales or major account management, ideally within contract furniture, architectural interiors, or a related industry
• Proven track record managing large, complex accounts and driving revenue growth
• Strong understanding of strategic selling methodologies (Miller Heiman or similar is a plus)
• Confident working across multiple stakeholder levels, including executive leadership
• Excellent communication, presentation, and relationship-building skills
• Highly organized with strong decision-making and time management abilities
• Comfortable working cross-functionally with internal teams and external partners
• Experience with CRM tools (Salesforce) and leveraging technology to drive efficiency

WHY THIS ROLE

• Opportunity to manage high-value, national accounts with strong existing relationships
• Work with a highly respected brand in the workplace and design space
• Strategic, relationship-driven role with visibility across leadership teams
• Strong compensation structure and long-term growth potential