National Account Manager (Retail)

Toronto Permanent / Full Time

Alex is a Founding Partner of DMC Recruitment and a Building Materials industry recruitment specialist. Over the past 10 years that Alex has worked within the industry, she has developed a network and reach that spans across North America, working on roles up and down the building materials supply chain including; Manufacturers, Distributors, Specification, Buying Groups & LBM retail. Alex’s superior understanding of her client’s needs, coupled with her deep knowledge of the nuances of the industry has resulted in 200+ successful candidate placements. Her strong track record and robust network of clients and candidates have made Alex a well-known and respected face within the building materials industry.Alex recruits on behalf of clients in Canada, the US, and those trying to access talent or expand operations from opposite sides of the border. Using her deep understanding of each market to access and secure talent for her clients, Alex has become a reliable partner to the industry in both countries, evidenced by her successful candidate placements made in both major and secondary markets in over 32 States and 10 Canadian Provinces/Territories.As a search partner, Alex brings efficiency, transparency, enthusiasm, and dedication to each assignment; she establishes and fosters long-term consultative relationships with both her candidates and clients, many spanning over a decade. While she is best known for her ability to harness her headhunting skills to access hard-to-find talent in difficult markets, Alex’s discipline search areas have a wide breadth of capability at the intermediate and senior levels including;Sales & Business Development Specification Sales Marketing Operations Manufacturing Procurement & Supply Chain Finance & Accounting Human Resources General Management Executive SearchOutside of work, Alex is a mother of 3 small boys. In her limited spare time, she can be found playing a lot of DUPLO and LEGO. Building products, regardless of scale are never from her mind.

Recruiter :
Alex Mather

Alex Mather
  • National Account Management & Development
  • Toronto OR Montreal - Travel & Work from Home
National Account Manager – Retail
Taymor (Canada)
Location: Toronto OR Montreal
  

DMC is proud to partner with our long-term client, Taymor Industries Ltd., to identify an experienced industry professional for a key position within their business. Due to an upcoming retirement, they are seeking a dynamic National Account Manager (Retail) to join their team and drive success across the Canadian retail market. Located in either Toronto or Montreal, we are seeking an experienced industry professional to take on this vital role.    

About Our Client:

Taymor has proudly designed and manufactured architectural hardware products of exceptional design, quality, and value since 1948. Today, this commitment remains at the core of what they do: providing exceptional customer service and delivering meticulously crafted, contemporary door & bath hardware solutions.
  
“The pursuit of great design is central to everything we do at Taymor. It inspires close collaboration between our in-house product designers and leading interior designers, ensuring the creation of innovative, exclusive products that contribute to the success of any project.

Above all, our design process places you— our customers— at the center. We pride ourselves on listening to your needs and developing product solutions that deliver a rare combination of timeless design, exceptional quality, and lasting value.”

  
  
Role Overview:

The National Account Manager will play a pivotal role in elevating Taymor’s market presence within Canada’s largest building supply retailers. The mandate of the role is to grow sales, increase gross margins, and solidify Taymor’s position as a top choice for national accounts and big-box retailers. Working closely with the Director of Sales and the Eastern Sales Manager, the National Account Manager will lead strategic relationships, implement an omnichannel strategy, and drive the introduction of new products to the market.
  

Key Responsibilities include (but are not limited to);
  
Strategic Relationship Management
  • Lead strategic national account planning to expand Taymor’s market share with target customers.
  • Build and maintain high-level relationships with key management across large national retailers.
  • Represent Taymor at trade associations, customer shows, and other networking activities within the DIY and contractor-focused markets.
  
Opportunity Management
  • Drive sales growth and market share with national accounts such as Kent, Home Depot, Rona, Orgill, BMR, Peavey, Federated Co-op, CTC, and Home Hardware.
  • Lead annual negotiations and reviews with buying groups and national accounts.
  • Coach and manage a dedicated team to ensure effective sales strategies and successful product launches.
  
Delivery & Support
  • Regularly review team performance, holding them accountable for delivering results.
  • Collaborate with product management on pricing strategies and tactical initiatives.
  • Support supply chain and inventory management teams to optimize inventory and on-time delivery performance.
  
Qualifications & Skills:
  • Sales Growth Generation
  • Sales Account Management
  • Strategic Relationship Building
  • Strategic Planning & Decision Making
  • Product Knowledge
  
Experience:
  • 5+ years of success working within the DIY home improvement sector or contractor-focused lumber yards.
  • Prior people management experience – sales teams in particular as this role supports a small team of Outside Sales and Sales Agents. 
  • 3+ years of retail omnichannel experience.
  • Experience in the door & hardware or plumbing channels would be viewed as an asset.
  
Technical Skills:
  • Proficiency in MS Office Suite and CRM systems.
  • Strong ability to communicate technical product features effectively.
  

Additional Requirements:
  • Travel required (40%) to engage with customers and adequately support the sales team.
  • Fluency in both Canadian official languages would be viewed as an asset. (English/French)
  
 
Ready to Apply?

Please apply directly via the DMC website to register your interest in this position. All applicants are being managed via the DMC process. We look forward to speaking with all qualified candidates soon – this role is being hired with priority and urgency. A more detailed job description is available upon request and discussion.


Referral reward: C$500

Building Materials > Building Materials Sales & Business Development

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