INSIDE SALES MANAGER – Southern Alberta

Edmonton Permanent / Full Time

Susan Hazelwood is a Senior Recruitment Consultant at DMC Recruitment Group specializing in Building Materials, Steel, Metals, and Industrial Supply in Manufacturing, Fabrication, Distribution and Service sectors.Recruiting within these sectors requires a deeply established industry network, and a comprehensive grasp of the unique factors which drive, influence, and intersect within the industry. With a passion for connecting talented professionals with the right opportunities, Susan excels at building meaningful relationships, helping both clients and candidates achieve their goals in team growth and career advancement.Recent Search Highlights: • CFOs – Metal Building Manufacturer / Building Envelope Group of Companies• VP of Operations – National Overhead Door Supplier• Operations Managers – Metals Fabrication & Distribution• Director of Sales – Metal Cladding Fabricator / Building Materials Distribution• District Manager – Building Materials Supplier• Director of Operations – Building Envelope Manufacturer• Branch Manager – Wholesale Building Supplier• Sales Managers – Retail Distribution / Building Envelope Manufacturing• Outside Sales Representatives – Industrial Suppliers / Metals Fabrication & Distribution• HR Managers – Roofing Contractor / Steel Fabricator• Controller – Metal Building & Truss Manufacturer• Inside Sales & Account Development – Industrial Suppliers / Metals Manufacturers• Purchaser – Steel & Metal Fabrication & Distribution• Health, Safety & Quality Managers – Manufacturing / Fabrication Outside of work, Susan enjoys Travel, Cooking, Rollerblading, Gardening and always happy with a hammer in hand tackling the next big project. Susan believes in maintaining a balanced life, and these passions keep Susan energized and focused.Susan is always open to discussing career growth, industry trends, or offering advice on navigating the job market. Feel free to connect!Connect with Susan Hazelwood! [email protected] https://www.linkedin.com/in/susan-hazelwood/ 825.460.1335

Recruiter :
Susan Hazelwood

Susan Hazelwood
  • Inside Sales Manager
  • Southern Alberta
  • Excellent Compensation Package + RRSP Matching+ Profit Sharing
Inside Sales Manager - Southern Alberta
Excellent Compensation Package, RRSP Matching, Profit Sharing
Relocation Available
 
Our client is shaping the future of building materials through innovation and excellence. With a long history of quality products, this leading manufacturer of building materials is seeking an Inside Sales Manager to support their distribution channel, manage customer relationships, technical support, and contribute to the company's ongoing success.
 
As a strong leader and people manager you will be responsible for the day-to-day activities of the inside sales team.  You will lead by example, engaging the team and gaining buy-in to execute on the company vision. Your leadership will include setting targets and goals for the team, measuring performance, supporting, coaching and mentoring to consistently drive sales by delivering high-level customer service.
 
Responsibilities and Accountabilities:

Oversee Inside Sales Team and manage day-to-day activities which includes:
  • Handle inquiries, and request for quotes through phone, and email
  • Identify customer needs and offer solutions based on specifications and customer requirements
  • Enter orders into ERP system and confirm details with customers and/or production
  • Negotiate contracts, monitor and control the contractual obligations
  • Monitor status of orders and communicate updates proactively to customer
  • Coordinate and communicate with sales, customers, production as per customer’s requirements
  • Collaborate with logistics team to ensure accurate and timely shipment of orders
  • Collaborate with internal teams to troubleshoot and provide effective solutions
  • Maintain accurate records of customer interactions, quotes, and transactions
  • Support Outside Sales Team and business development
  • Develop and monitor standards of performance for the sales team including planning, setting/achieving goals, customer conflict resolution, time management, technical abilities, training requirements etc.
  • Analysis of sales activities and performance of software tools in collaboration with Sales Director
  • Enhance performance of inside sales team through mentoring, motivating, coaching, training and continuous improvement.
 
Requirements:
  • 3+ years’ experience in a sales leadership role in building materials or industrial sales environment.
  • Post-secondary education in Business Administration/Marketing or other related field, preferred.
  • Effective leadership skills, with a strong focus on sales processes; proven ability to mentor, train and develop skills of inside sales team.
  • Possess an entrepreneurial spirit, drive, and attitude with high level of integrity, confidentiality, and accountability.
  • Customer focused - motivated to respond to a diverse set of internal and external customers.
  • A clear and solid understanding of personnel policies, practices, and procedures and other operational issues.
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
  • Clear communicator - expert listener who is able to express ideas and provide clear vision and direction both verbally and in writing.
If you would love to relocate to a beautiful location close to the Mountains and join an award-winning company with an amazing culture, please submit your resume through our website or reach out to Susan Hazelwood on LinkedIn. We are interviewing immediately.

Referral reward: C$500

Building Materials > Building Materials Sales & Business Development

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