General Manager – Homes

General Manager
Residential Home Builder | Confidential
Location: Calgary, Alberta

The Opportunity

Our client is a respected residential home builder with a strong reputation for delivering quality single-family and multi-family communities throughout the Calgary market.

Reporting directly to ownership, the General Manager will provide leadership across all aspects of the organization, including operations, construction, sales, marketing, finance, customer experience, and strategic planning. This individual will be responsible for driving profitability, operational excellence, business growth, and overall organizational performance.

The successful candidate will be an accomplished leader with experience in residential homebuilding, strong business acumen, and a proven track record of driving operational and financial performance. This role offers the opportunity to make a significant impact on the continued growth and success of an established builder while leading a high-performing team and fostering a culture of accountability, collaboration, and excellence.

Key Responsibilities

Executive Leadership

• Provide overall leadership and direction for the organization.
• Develop and execute strategic business plans that support growth and profitability objectives.
• Partner with ownership to establish long-term business goals and operational priorities.
• Build and maintain a culture focused on performance, accountability, customer satisfaction, and continuous improvement.
• Lead, mentor, and develop a team of approximately 10 employees across multiple business functions.

Financial & Business Management

• Assume full responsibility for company-wide profit and loss performance.
• Develop annual budgets, forecasts, and financial plans.
• Monitor financial performance, cash flow, and key business metrics.
• Manage relationships with financial institutions, lenders, and banking partners.
• Ensure appropriate financial controls, reporting, and risk management practices are in place.

Sales & Marketing Leadership

• Lead sales and marketing strategies to achieve revenue and growth objectives.
• Monitor market conditions, competitive activity, and pricing strategies.
• Support the development and execution of marketing initiatives that strengthen market presence and drive sales performance.
• Ensure an exceptional customer experience throughout the homebuying process.

Construction & Operations

• Oversee the successful delivery of single-family and multi-family residential projects.
• Ensure projects are completed safely, on schedule, within budget, and to quality standards.
• Drive operational efficiencies and process improvements across the organization.
• Collaborate with internal teams and external stakeholders to support project execution and business objectives.

Team Leadership

• Lead, mentor, and develop a multidisciplinary team across operations, sales, finance, marketing, and administration.
• Establish clear performance expectations and accountability measures.
• Support talent development, succession planning, and employee engagement initiatives.

Qualifications

• 5-10+ years of progressive leadership experience within residential homebuilding, real estate development, construction, or a related industry.
• Proven experience leading residential construction operations, including both single-family and multi-family projects.
• Demonstrated success managing business operations, financial performance, and cross-functional teams.
• Strong understanding of residential construction, development, project management, and customer experience.
• Experience overseeing sales, marketing, accounting, finance, and operational functions.
• Proven ability to manage budgets, forecasts, and overall P&L performance.
• Experience working with lenders, financial institutions, and banking relationships.
• Strong leadership, communication, negotiation, and decision-making skills.
• Entrepreneurial mindset with the ability to balance strategic planning and hands-on execution.

Education

• Bachelor's Degree in Business, Construction Management, Engineering, Real Estate Development, Finance, or a related discipline required.
• MBA or Master's Degree considered a strong asset.

What Success Looks Like

• Strong financial performance and achievement of profitability objectives.
• Continued growth of both the single-family and multi-family divisions.
• Effective leadership and development of the team.
• High levels of customer satisfaction and operational efficiency.
• Successful execution of strategic initiatives that support long-term business growth and market expansion.