Accounts Receivable & Credit Manager

Accounts Receivable & Credit Manager
Location: New Westminster, BC
Employment Type: Full-Time, Permanent
Salary: $90,000-$110,000
Schedule: Monday-Friday, 6:30 a.m.-2:30 p.m.
Reports To: Director of Finance

The Opportunity

Our client is a well-established building materials organization serving the construction industry throughout Vancouver and the Lower Mainland.

They are looking for an experienced Accounts Receivable & Credit Manager to lead their credit and accounts receivable function. This is a hands-on leadership role responsible for credit risk, collections, cash application, customer accounts and AR reporting.
Beyond managing the day-to-day function, this person will play an important role in improving processes, strengthening controls and leveraging ERP systems, automation and technology to create a more efficient and scalable credit and AR operation.
This is an excellent opportunity for an experienced credit professional who understands the balance between protecting the business from financial risk while supporting sales and maintaining strong customer relationships.

What You'll Do Credit Management & Risk

• Lead the company's commercial credit function and ensure consistent application of credit policies.
• Review customer credit applications, financial information, credit reports and references.
• Approve or recommend credit limits, payment terms and risk classifications.
• Monitor customer credit exposure, payment performance and changes in financial condition.
• Work with the company's credit insurance provider and monitor insured customer exposure.

Accounts Receivable & Collections

• Oversee AR operations and ensure outstanding balances are collected in a timely manner.
• Monitor AR aging, DSO, overdue accounts, payment trends and overall credit risk.
• Develop effective collection strategies and escalate high-risk or delinquent accounts when required.
• Partner with Sales and Shipping to resolve billing disputes and payment issues.
• Monitor bad debt exposure and recommend provisions or write-offs.
• Maintain professional customer relationships while driving timely resolution of outstanding accounts.

Cash Application & Reporting

• Ensure accurate and timely posting of payments including EFTs, cheques, credit cards, wires and L/Cs.
• Oversee account reconciliations, unapplied cash, credits, adjustments and write-offs.
• Manage month-end and year-end AR closing and reporting.
• Oversee credit approval and sales order release processes.
• Review and authorize orders exceeding established credit limits or payment terms within delegated authority.
• Provide reporting on AR aging, collections, credit exposure and key performance metrics.
• Support cash-flow forecasting and maintain accurate AR and credit information within the ERP system.

Leadership & Process Improvement

• Lead, coach and develop Credit and Accounts Receivable team members.
• Establish departmental priorities, procedures and performance expectations.
• Identify opportunities to improve processes, automation and internal controls.
• Optimize ERP functionality and workflows to reduce manual processes and improve data accuracy.
• Leverage AI, analytics, automation and other technologies to improve collections, reconciliation, reporting and overall efficiency.
• Collaborate closely with Sales, Purchasing, Shipping and Finance to improve processes across the business.

What You Bring

• 8+ years of progressive Credit and Accounts Receivable experience, ideally including supervisory or management responsibility.
• Strong knowledge of commercial credit, collections, credit risk and AR management.
• CCP designation preferred.
• Diploma or degree in Accounting, Finance, Business Administration or a related discipline.
• Strong ERP experience and the ability to analyze financial and AR data.
• Experience with process improvement, automation, ERP optimization or technology implementation.
• Strong Microsoft Office skills, particularly Excel.
• Excellent analytical, organizational and problem-solving abilities.
• Strong communication and leadership skills.
• Ability to manage competing priorities in a fast-paced environment.
• High degree of accuracy, confidentiality and professionalism.

Compensation & Benefits

• Base Salary: $90,000-$110,000
• Extended health benefits
• RRSP matching
• Full-time, office-based position