Account Manager

• 3+ years of account management experience
• Window coverings experience is required
• Toronto, ON

Account Manager
Location: Toronto, ON
Compensation: $70,000k - $85,000k + Benefits

The Opportunity

Our client is a well-established and growing organization specializing in commercial interior solutions. They are seeking an experienced Account Manager to join their team and play a key role in driving business development, managing client relationships, and overseeing projects from opportunity through completion.

This is an ideal opportunity for a relationship-driven professional who thrives in a complex sales environment, enjoys managing multiple priorities, and takes pride in delivering exceptional client experiences.
What Our Client Offers

• Competitive compensation package
• Comprehensive health and wellness benefits
• Healthcare and wellness spending accounts
• Paid holiday closure between Christmas and New Year's
• Long-term career growth opportunities within a growing organization
• Collaborative and supportive team environment
• Beautiful, professionally designed office space

This is a full-time, permanent position operating primarily Monday to Friday, with occasional flexibility required based on project demands.

Key Responsibilities

Business Development & Opportunity Generation

• Proactively identify and pursue new business opportunities within the construction and commercial interiors market.
• Build relationships with end users, general contractors, developers, architects, designers, and consultants.
• Generate and maintain a strong sales pipeline through networking, prospecting, and bid opportunities.
• Act as a trusted advisor and primary resource for clients throughout the sales process.

Estimating & Proposal Management

• Review project drawings, specifications, schedules, and tender documents.
• Prepare accurate takeoffs, estimates, quotations, and proposal submissions.
• Develop compelling RFP responses and presentation materials.
• Follow up on submitted proposals and gather client feedback.

Account & Project Management

• Serve as the primary point of contact for assigned accounts.
• Coordinate internal resources, vendors, and project stakeholders to ensure successful project execution.
• Manage customer expectations, timelines, and project deliverables from initiation through completion.
• Maintain strong client relationships and identify opportunities to enhance customer satisfaction and project outcomes.

Customer Service & Administration

• Respond promptly to client inquiries regarding products, services, and project updates.
• Maintain a thorough understanding of client goals, business practices, and workplace needs.
• Ensure order accuracy and support internal administrative processes as required.
• Develop expertise in both company offerings and competitive products within the market.

What We're Looking For

The successful candidate will bring a combination of sales, project coordination, and relationship management experience within a complex business environment.
Qualifications

• Proven experience in account management, project management, sales, or a related client-facing role.
• Experience managing multiple projects, priorities, and stakeholders simultaneously.
• Strong organizational and administrative skills with exceptional attention to detail.
• Ability to review and interpret project drawings, specifications, and construction documentation.
• Excellent communication, presentation, and relationship-building abilities.
• Demonstrated success in developing and maintaining long-term client relationships.
• Experience within commercial interiors, window coverings, furniture dealerships, architectural products, flooring, building materials, construction, or related industries is considered a strong asset.

Why This Opportunity?

This role offers the chance to join a highly collaborative team while managing meaningful client relationships and complex commercial projects. You'll have the opportunity to build your book of business, work alongside experienced business development professionals, and contribute to a growing organization that values both individual initiative and teamwork.

DMC Recruitment Group is committed to providing an inclusive and accessible recruitment process. If you require accommodations at any stage of the hiring process, please let us know.

In accordance with Ontario's Working for Workers Act, this hiring process may utilize artificial intelligence (AI) tools to assist with candidate screening, matching, and recruitment-related activities. AI is used as a support tool only, and all hiring decisions are made by human reviewers.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.