Account Manager

Permanent / Full Time

Our client, a well-established, design-driven organization in the contract furniture space is looking for an experienced Senior Account Manager.

7+ years of experience in B2B sales
Proven track record managing large, complex accounts
Toronto, ON

Account Manager
Location: Toronto - Hybrid
Compensation: $120,000 - $140,000 + bonus + car allowance + full benefits

We're partnering with a well-established, design-driven organization in the contract furniture and workplace solutions space to find a Senior Account Manager.
This is an existing vacancy managing a portfolio of high-profile national accounts, with a strong focus on deepening relationships, increasing account penetration, and driving strategic growth across Canada.

THE ROLE
This is a senior, client-facing role where you will act as a trusted advisor and brand ambassador, working closely with key stakeholders from Project Managers through to the C-suite.
You'll be responsible for leading account strategy, driving sales performance, and collaborating across internal teams and dealer partners to deliver a seamless, high-level client experience.

WHAT YOU'LL BE DOING

Own and grow relationships across major corporate accounts, becoming the go-to resource for clients
Develop and execute strategic account plans to increase share of wallet and long-term partnerships
Lead responses to RFPs, RFQs, and competitive bids, including pricing and presentations
Partner with internal teams, dealer networks, and external consultants (A&D, PM firms) to ensure successful project delivery
Oversee contract commitments and act as the senior escalation point for client needs
Deliver quarterly business reviews and executive-level presentations focused on value creation
Drive product adoption by introducing new solutions, leading presentations, and hosting client engagement sessions (lunch & learns, showroom tours, etc.)
Collaborate on customized solutions and special product applications to meet client requirements
Ensure seamless coordination of orders, installations, and overall project execution
Leverage tools like Salesforce, CET, and AI platforms to manage pipeline, reporting, and strategy
Stay ahead of workplace trends, corporate real estate shifts, and industry developments

WHAT WE'RE LOOKING FOR

7+ years of experience in B2B sales or major account management, ideally within contract furniture, architectural interiors, or a related industry
Proven track record managing large, complex accounts and driving revenue growth
Strong understanding of strategic selling methodologies (Miller Heiman or similar is a plus)
Confident working across multiple stakeholder levels, including executive leadership
Excellent communication, presentation, and relationship-building skills
Highly organized with strong decision-making and time management abilities
Comfortable working cross-functionally with internal teams and external partners
Experience with CRM tools (Salesforce) and leveraging technology to drive efficiency

WHY THIS ROLE

Opportunity to manage high-value, national accounts with strong existing relationships
Work with a highly respected brand in the workplace and design space
Strategic, relationship-driven role with visibility across leadership teams
Strong compensation structure and long-term growth potential

Apply for Job

Recruiter Neda Mirjabari

Contract Furniture and A&D Recruitment Consultant

Based in Toronto, Neda specializes in recruiting for the Design and Architecture sector with a specific niche in contract furniture across North America. Neda joined DMC Recruitment from a large international recruitment firm where she also specialized in all things Architecture and Design.

Neda is focused in working with her clients and candidates in the Architecture & Design industry working with various search engagements of specific positions throughout North America including; Principal, Director, Senior Architect, Architect, Technologist, Designer, Project Manager and other positions within small to large architecture and engineering design firms within this discipline.

Neda grew up in a very large, loud and extremely close family which ultimately contributed to her love for all things people related. After completing her degree in Sociology, Neda began her career in the sales industry. After over a decade of working in a multitude of exciting and differing sectors, she stumbled into the recruiting world, and the rest is history. Here she has been able to combine her love for people, sales and helping others to find the career of their dreams.

Neda excels at truly understanding what motivates candidates and clients, which allows her to make that personal connection that is so needed when helping individuals find the right employer, and employers find the right candidates to fit their needs. She recognizes that everyone is driven by a different, and personal motivator, understanding these details is what makes Neda great at what she does.

Outside of work, Neda enjoys staying active, travelling, watching football and spending time with family and friends. She is extremely passionate about health and fitness and can be found at the gym everyday burning off calories to make room for her true love – food!

Referral reward: $500

Sales & Account Management > Key Account Manager > Sales & Account Management