{"id":17041,"date":"2026-09-05T07:53:17","date_gmt":"2026-09-04T21:53:17","guid":{"rendered":"https:\/\/dmcrecruitment.com\/job\/office-manager\/"},"modified":"2026-09-05T07:53:18","modified_gmt":"2026-09-04T21:53:18","slug":"office-manager","status":"publish","type":"job","link":"https:\/\/dmcrecruitment.com\/fr\/job\/office-manager\/","title":{"rendered":"Office Manager"},"content":{"rendered":"<p><strong>Office &amp; Administration Manager<\/strong><br \/> <strong>Garage Door Manufacturing \/ Distribution<\/strong><br \/><strong>Saskatoon, SK<\/strong><\/p>\n<p> On behalf of our client, we are seeking an experienced <strong>Office &amp; Administration Manager<\/strong> to lead the branch&#8217;s administrative, customer service, coordination, and office functions. This role will ensure the operation is organized, responsive, accurate, and efficient while supporting customers, sales, technicians, installers, warehouse operations, suppliers, and corporate teams.<\/p>\n<p> Key Responsibilities <\/p>\n<ul>\n<li>Lead daily office administration and customer service activities.<\/li>\n<li>Recruit, train, coach, and support administrative and customer service employees.<\/li>\n<li>Establish clear processes, responsibilities, priorities, and follow-up routines.<\/li>\n<li>Ensure accurate and timely processing of orders, work orders, purchase orders, documentation, invoicing, and related administrative requirements.<\/li>\n<li>Coordinate scheduling and workflow for service technicians and installers.<\/li>\n<li>Ensure field employees receive accurate job information, customer details, product requirements, and supporting documentation.<\/li>\n<li>Monitor outstanding jobs, service calls, installations, backorders, and other open items.<\/li>\n<li>Support invoicing, accounts receivable follow-up, customer deposits, purchase orders, credits, and month-end processes.<\/li>\n<li>Assist with reporting related to sales, labour, service activity, inventory, receivables, and branch performance.<\/li>\n<li>Lead customer service standards and support the resolution of escalated concerns.<\/li>\n<li>Maintain professional communication with customers, builders, contractors, dealers, suppliers, and internal teams.<\/li>\n<li>Identify administrative issues and implement practical process improvements.<\/li>\n<li>Promote accountability, collaboration, professionalism, and continuous improvement.<\/li>\n<\/ul>\n<p> Qualifications <\/p>\n<ul>\n<li>7 + years of progressive office administration, office management, operations administration, or customer service leadership experience.<\/li>\n<li>Previous experience managing an office or administrative team strongly preferred.<\/li>\n<li>Experience in a service-based business involving technicians, installers, tradespeople, construction, or mobile service operations is an asset.<\/li>\n<li>Experience in garage doors, building products, construction services, industrial service, distribution, or wholesale is desirable.<\/li>\n<li>Strong understanding of office workflow, scheduling, order processing, invoicing, purchasing, and customer service.<\/li>\n<li>Intermediate Microsoft Excel skills, including formulas, lookups, filtering, conditional formatting, and basic reporting.<\/li>\n<li>Proficiency with Microsoft Office and the ability to learn ERP, CRM, scheduling, and other business systems.<\/li>\n<li>Comfortable working with financial and operational information, including sales, margins, labour, inventory, receivables, and KPIs.<\/li>\n<li>Strong organizational, time-management, communication, leadership, and problem-solving skills.<\/li>\n<li>High attention to detail, professionalism, integrity, accountability, and sound judgment.<\/li>\n<li>Comfortable working in a hands-on, entrepreneurial environment with changing priorities.<\/li>\n<\/ul>\n<p> What Success Looks Like <\/p>\n<ul>\n<li>A highly organized and professionally managed office.<\/li>\n<li>Accurate and timely processing of orders, work orders, purchasing, invoicing, deposits, and documentation.<\/li>\n<li>Strong coordination between the office, sales, warehouse, technicians, and installers.<\/li>\n<li>Prompt, professional customer communication and consistent follow-through.<\/li>\n<li>Effective control of outstanding work orders, invoicing, receivables, and customer follow-up.<\/li>\n<li>A capable, accountable, and cross-trained office team.<\/li>\n<li>Ongoing improvement of administrative processes as the business grows.<\/li>\n<\/ul>\n<p> We are seeking a highly organized, confident, and hands-on leader who can manage competing priorities, develop a strong team, and become a trusted senior resource within the business.<\/p>\n<p> <strong>To apply:<\/strong> Please contact <strong>nkittlitz@dmcrecruitment.com<\/strong> for a confidential discussion.<\/p>\n<p> <em>DMC Recruitment uses a CRM system that includes AI-assisted screening and summarization; a human consultant makes the final decision on candidate suitability. This posting is for an existing vacancy.<\/em><\/p>","protected":false},"featured_media":0,"template":"","job_category":[685,658],"job_location":[1186],"class_list":["post-17041","job","type-job","status-publish","hentry","job_category-branch-operations-management","job_category-building-materials","job_location-regina"],"_links":{"self":[{"href":"https:\/\/dmcrecruitment.com\/fr\/wp-json\/wp\/v2\/job\/17041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dmcrecruitment.com\/fr\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/dmcrecruitment.com\/fr\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/dmcrecruitment.com\/fr\/wp-json\/wp\/v2\/media?parent=17041"}],"wp:term":[{"taxonomy":"job_category","embeddable":true,"href":"https:\/\/dmcrecruitment.com\/fr\/wp-json\/wp\/v2\/job_category?post=17041"},{"taxonomy":"job_location","embeddable":true,"href":"https:\/\/dmcrecruitment.com\/fr\/wp-json\/wp\/v2\/job_location?post=17041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}