Recruteur :
Ryan Fehr
- Automatic Doors
- Management & Leadership
- Coordinating & Scheduling
Management, Leadership, Coordinating & Scheduling
Salary Range: $75K-$90K + Bonus + Company Vehicle + Perks + Benefits
Installation Team Manager
Our client is a leading manufacturer in the automatic door systems industry. They are currently seeking a strategic, self-motivated, and entrepreneurial senior team member for the position of Installation Team Manager at their Vancouver Branch.
Position Overview: The Installation Team Manager will report to the Canadian President and will be responsible for leading a cross-functional team to service and install products to the highest standards, while ensuring cost and labor efficiency objectives are met. The role involves close collaboration with Sales Engineers, Sales Support, Estimation teams, and the Workshop Team Leader to deliver projects per client specifications and timelines.
Key Responsibilities:
- Oversee the daily activities of field service and installation technicians, ensuring safety, efficiency, and quality control.
- Plan and prepare new installation job schedules, coordinating with the Sales Support team to meet customer requirements and deadlines.
- Ensure technician capacity and training align with customer needs, in collaboration with the Service Dispatching team.
- Implement and enforce safety policies on job sites.
- Conduct job site measures and inspections to prepare job files and anticipate potential issues.
- Manage the recruitment, training, safety, and certification of all field technician staff.
- Analyze and improve process flows, oversee inventory management, and adjust staffing to meet budget and schedule demands.
- Ensure product and installation compliance with government regulations and building codes.
- Develop and update field operations procedures and technical resources.
- Evaluate and motivate field technician employees to maximize productivity and team building.
- Direct work allocation, order completion, and problem resolution using data management tools.
- Lead the development of a customer-focused field technician team capable of supporting future expansion.
- Maintain a proactive vehicle and equipment maintenance program.
- Provide regular reports on production output, labor efficiency, and quality.
- A diploma in Operations Management or a related field is preferred, but relevant hands-on experience in field service and installation is acceptable.
- A minimum of 3 years of leadership experience in commercial door fabrication or related industries (e.g., HVAC, Electrical, Security systems) is preferred.
- Excellent teamwork and communication skills.
- Dedication to customer service excellence.
- Valid driver's license with a clean driving record.
- Strong analytical and Lean Management skills.
- Ability to lift up to 50 lbs.
